With Suada’s Big Six Framework as our guide, we’ll put the all right elements in the all right places — maximizing every opportunity for success.
Hiring: Do you attract, develop and keep the rightpeople? Are the right attitudes and values just as important as the right skills?
Training: Are you training your people properly? Do you invest in them upfront to ensure they have all the right skills and tools they need for success?
Client Journey: Is an optimal client journey in place? Did managers, support staff and sales teams help create the journey — so it feels like it belongs to them?
Sales Management: Are your sales managers guiding the program you built? Are they managing in a way that develops your people and ensures all the outcomes you need?
Communication & Culture: Are you communicating effectively and efficiently? Have you created a culture that supports learning and celebrates success?
Rewards & Remuneration: Are you rewarding the whole journey and not just closed sales? Are you rewarding the right behaviors and outcomes?